Errors
Meto AI relay errors generally follow OpenAI-style JSON bodies:
{
"error": {
"message": "Human-readable description",
"type": "invalid_request_error",
"code": "optional_code"
}
}
Common HTTP status codes
| Status | Typical cause |
|---|---|
400 | Invalid request body or unsupported parameter |
401 | Missing or invalid API key |
403 | Model not allowed, insufficient permissions, or policy block |
404 | Unknown route or model |
429 | Rate limit exceeded — retry with backoff |
500 | Upstream or platform error — retry later |
503 | Temporary overload or maintenance |
Rate limits
Rate limits may apply per key, account, or model. When limited:
- Read the
Retry-Afterheader when present - Exponential backoff on
429responses - Contact support if you need higher sustained throughput
Getting help
Include the following when contacting support@metotoken.ai:
- Approximate timestamp (UTC)
- Model name and endpoint
- Request ID from response headers if available
- Redacted request/response samples (never send live API keys)